Ralph has worked in management consulting since 1977. He is an expert at developing business professionals to sell and deliver professional services to clients. His work has enabled Professional Service Firms to grow their revenues, margin and service quality while delivering extraordinary business results to their clients.

Ralph has worked closely with senior management in the top global Strategy Consulting firms, Management and IT Consulting firms, Marketing Consulting firms, Law firms, and Audit and Tax firms throughout the world. His work focuses on developing the analytical skills of top performers, the business development skills of partners, teaching business research techniques, creating leadership development opportunities, and creating performance support systems that allow these firms to sustain their performance over time.

Currently, Ralph has leadership roles in two firms: in the U.S. at Coherence Group, Inc. and at Bridge Consulting International, a UK Consultancy. Coherence Group works with global companies to develop systems to support the performance of knowledge workers. This work involves developing and implementing knowledge processes and technologies, best practice transfer systems, learning management systems and content, and process methodologies.

At Bridge Consulting International, Ralph works with companies to develop senior management's ability to develop and execute strategy, to grow their firm's capabilities, to drive service innovation and to enhance the company's ability to deliver results to their clients.

Ralph's work has been documented in the Harvard Business Review, CIO and Fortune Magazine. He is a frequent commentator on knowledge sharing technologies, Enterprise 2.0 systems and executive education. Ralph writes two popular internet blogs: What Ralph Knows and Learning to Change Business, both of which reflect his problem solving approach.

Responsible for selling and delivering knowledge management, learning and process methodology solutions

• Managed customer relationships, contracts, projects, accounts, maintained production schedules, and managed contract labor.
  

• Clients included: ATMI, Battelle, Booz Allen Hamilton, Collective Next, Ernst & Young, Fidelity Investments, Forrest City, LEK Consulting, Moog, Inc, Premier Inc., Professionals Services Marketing Group, The Omidyar Network, The World Bank